QPro Training Resources

April 2021

Team in training meeting
Kristy Soto

Kristy Soto
Director of Customer Support

Training can come in many shapes and sizes. And there are a variety of QPro training resources available to you at your fingertips. We offer quick and easy access to information on our website, you can also call in and talk to a live person, or you can schedule an in-person hands-on training. Here’s more information on all of the many training options available.

Website

Some of the quickest training resources are available to you on support.qfloors.com. You don't even need to login to the website to access everything. Simply click on the “Question mark” button at the top of your QPro screen for quick access to training videos. We try to keep these training videos short and to the point to save you time.

Email

You are always welcome to email us anytime at support@qprosoftware.com. Every email sent to us will create a ticket associated with your account. A member of our Support team will reach out to you with a resolution or update you on the status of your ticket. You can even call in and refer to your ticket number for an update on the status of your ticket. Please keep in mind that if it is an urgent matter you should always call in, rather than email.

Call

As always, you can call us with questions (801-563-0140, option 2). We have a live person who will answer your call and either direct you to the appropriate department, or offer a quick resolution depending on what you are calling in about. No question is too small -- we'll take the easy calls all day.

For the best experience, we will get connected to your screen to better help you. You may have noticed we are using join.zoho.com, a remote connection, in order to see your screen and help you more easily.

One-Hour Training Appointment

We also offer the opportunity to schedule a personal one-hour training appointment, Monday through Friday, where we will set aside our time just for you. Appointments are usually about a week out, so please plan ahead. To set an appointment please call us at 801-563-0140, option 2.

We’re here to help and assist, in any way we can.

Now that you know, what are you waiting for?